FAQ
1. What is the Genebank Academy and who is it for?
The Genebank Academy is an online learning platform by the Crop Trust, designed for genebank professionals, researchers, and students worldwide who want to improve their knowledge and skills in genebank management and plant genetic resource conservation.
2. How do I enroll in a course?
Simply click the “Enroll” button on the course page. Public courses can be accessed directly, while partner-specific courses may require you to register first.
3. Are the courses free or paid?
Most courses are free. Some partner courses may have fees; any cost is clearly indicated in the course description.
4. Will I receive a certificate upon completing a course?
Certificates are available for select courses. This information will be included in the course description.
5. How can I access partner or external courses?
Partner or external courses can be accessed via the “Enroll” button, which redirects to the host platform. Some may require an account with the external provider.
6. Are there any courses available only for specific project partners?
Yes. Certain courses are restricted to invited partners. These courses are accessed via unlisted links and are not visible in the public catalogue.
7. What should I do if I have technical issues with the platform or a course?
Please contact the Academy support team at [support email] with a detailed description of the issue. We aim to respond promptly.
8. Can I suggest new courses or topics to be added to the Academy?
Absolutely! You can submit suggestions by sending us an email to [support email] .
9. Which languages are courses offered in?
Courses are currently offered in English, Spanish, and French. Additional languages may be added in the future.
10. Can I share course content with colleagues or friends?
Public course pages can be shared freely. Partner-restricted courses should only be shared with authorized participants.
11. How often are new courses added to the Academy?
New courses are added periodically. Check the Academy homepage or subscribe to updates to stay informed.
12. Who can I contact for more information about the Academy or specific courses?
You can reach out to the Academy support team at [support email] for any questions or inquiries.